Empower- Application Instrument Server Crashes with Empower 3- WKB14489
Article number: 14489
SYMPTOMS
- Run stops randomly
- The Instrument Server exits unexpectedly.
- Instrument Server crash in Application log
- Faulting module can be reported as MFC71U.dll or ntdll.dll or mil0.dll or mil1.dll
ENVIRONMENT
- Empower 3
- Acquistion
- Instrument Server Crash
CAUSE
Defect reported as PCS 55077 ,53915, 55005, 55040, 55536, 55595, and 55657.
FIX or WORKAROUND
Fixed in Empower 3 FR3 Hotfix 1 under PCS 55077
MFC71U.dll message with Empower 3 instrument server : Waters
ADDITIONAL INFORMATION
If faulting module is reported as OraClientxx.dll. This is due to PCS 55040.
See KCS for further details
id14489, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP