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The application Instrumentserver.exe is faulting (specifically module OraClientxx.dll) causing sample sets to crash in Empower - WKB8068

Article number: 8068

SYMPTOMS

  • The application Instrumentserver.exe is faulting
  • In-progress sample sets fail

ENVIRONMENT

  • Empower 3 

CAUSE

Defect PCS#55040

FIX or WORKAROUND

Reboot lace for temporary solution

ADDITIONAL INFORMATION

This issue is fixed in Empower 3 SR2 HF4, Empower 3 SR3 HF1, and Empower 3 SR4

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