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How do you request to have new labware added or to have new labware/domino compatibility added to OneLab for Andrew, pipette, or device? - WKB285423

Article number: 285423

ENVIRONMENT

  • Andrew+
  • Pipette+
  • Device+
  • OneLab

ANSWER

To request the addition of new labware or new labware/domino compatibitiy to OneLab for the Andrew+, Pipette+, or Device+, the Waters Automation_Labware Integration Request Form_v23_2022 must be submitted. 

It is recommend that you speak with your local Waters Automation account (sales) specialist when completing the form. There are instructions on the form as to where it needs to be sent once completed. 

If you need assistance obtaining the form or the name of the local Waters Automation account specialist, contact Waters/Andrew Alliance support by sending an email to aa_support@waters.com or opening a service conversation through OneLab. 

ADDITIONAL INFORMATION

 

id285423, A+PIPETTE, A+ROBOT

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