Lenovo P-series PC does not boot - WKB28381
Article number: 28381
SYMPTOMS
- PC fails to boot
- The Windows Boot Recovery screen appears
- Running Boot Recovery fails
- Analysis of failure mode indicates a video driver issue
- Reimaging the PC does not resolve the problem
ENVIRONMENT
- MassLynx
- Lenovo P-series PC
- Dell Ultrasharp 27-inch monitor
CAUSE
The Dell Ultrasharp monitor prevents the PC from booting.
FIX or WORKAROUND
Replace the monitor.
ADDITIONAL INFORMATION
id28381, LENOVEMP, LENOVMLYNX, LENOVUNIFI, MLYNX, MLYNXV41, SUPMM