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Lenovo P-series PC does not boot - WKB28381

Article number: 28381

SYMPTOMS

  • PC fails to boot
  • The Windows Boot Recovery screen appears
  • Running Boot Recovery fails
  • Analysis of failure mode indicates a video driver issue
  • Reimaging the PC does not resolve the problem  

ENVIRONMENT

  • MassLynx
  • Lenovo P-series PC
  • Dell Ultrasharp 27-inch monitor

CAUSE

The Dell Ultrasharp monitor prevents the PC from booting. 

FIX or WORKAROUND

Replace the monitor.

ADDITIONAL INFORMATION

 

LENOVEMP, LENOVMLYNX, LENOVUNIFI, MLYNX, MLYNXV41, SUPMM

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