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Bootup issues with Lenovo P Series Computers- WKB11802

Article number: 11802

SYMPTOMS

  • On initial power-up, the monitor display does not appear
  • After rebooting or power-cycling, the PC monitor display does not appear
  • Hard drive light (small cylinder icon) blinks rapidly, but no monitor display
  • P-Series computers cannot be controlled via peripherals when coming out of a power save mode.

ENVIRONMENT

  • Lenovo ThinkStation P710

CAUSE

The NVIDIA Quadro K620 graphics card is not properly seated.
NVIDIA_QUADRO_K620.PNG

FIX or WORKAROUND

  1. Turn off computer
  2. Take side security panel off the side
  3. Disconnect seat fittings on the graphics card and fully remove from its port.
  4. Reseat card, ensuring a full and snug fit.
  5. Re-engage connections fittings and reboot computer

ADDITIONAL INFORMATION

Reseating the memory modules in the computer may also correct a failure to boot the computer.

If these suggestions don't help, contact Lenovo for warranty support.

Not able to find a solution? Click here to request help.