Low sensitivity or no signal on Xevo MS/Tof/QTof - WKB99787
Article number: 99787
SYMPTOMS
- No/low signal during infusion
- No/low signal during sample acquisition
- Calibration failure
ENVIRONMENT
- Xevo TQ MS
- Xevo TQ-Su
- Xevo TQD
- Xevo TQ-S
- Xevo TQ-XS
- Xevo TQ-Absolute
- Xevo G2-XS
- Xevo G2-S
CAUSE
Fluidics bottle low or empty, or contaminated fluidics line
FIX or WORKAROUND
- Flush lines with appropriate wash solvent.
- Fill fluidics bottle with infusion solution.
- Wash fluidics twice at four cycles.
- Rebuild fluidics valves if needed.
ADDITIONAL INFORMATION