Skip to main content
Waters

No signal using QDa - WKB9029

Article number: 9029

SYMPTOMS

Instrument exhibits any or all of the following symptoms:

  • No  or low signal intensity
  • Clean sample cone and cone gas nozzle
  • New conductive O-ring, 700009810 O-ring conductive 7.10 I/D x 1.60 c/s
  • No error messages
  • Calibration beam okay
  • No Capillary Voltage
  • Solvent peaks on the tune page are of low intensity and appear "scratchy"
  • Spluttering of solvent when flowing through the probe

ENVIRONMENT

  • ACQUITY QDa Mass Detector
  • ACQUITY UPLC H-Class
  • ACQUITY UPC2
  • MassLynx
  • Empower

CAUSE

Blocked probe

ADDITIONAL INFORMATION


Electrospray

Not able to find a solution? Click here to request help.