No capillary voltage on Xevo TQD in ESI negative mode - WKB83972
Article number: 83972
SYMPTOMS
- Capillary voltage is set at 3.0 and randomly drops to zero
- Works fine in ESI Postive mode
ENVIRONMENT
- Xevo TQD
- SQD2
- Xevo TQ MS
- Xevo TQ-S
- Xevo TQ-S micro
- Xevo TQ-XS
CAUSE
Capillary voltage is set too high, which is causing arcing.
FIX or WORKAROUND
Drop the ESI negative capillary below 2.0 kV.
ADDITIONAL INFORMATION
id83972, A-SQ, Electrospray, SQD2, XEVOG2XSQT, XEVOTQ, XEVOTQA, XEVOTQD, XEVOTQDIVD, XEVOTQIVD, XEVOTQS, XEVOTQSIVD, XEVOTQSMIC, XEVOTQXS, XEVTQSMIVD, XEVTQXSIVD