Skip to main content
Waters

How do I reboot the EPC on a TQ Detector, 3100 Mass Detector, or SQ Detector - WKB83496

Article number: 83496

OBJECTIVE or GOAL

Reboot the EPC on a TQ Detector, 3100 Mass Detector, or SQ Detector.

ENVIRONMENT

  • TQ Detector
  • SQ Detector
  • 3100 Mass Detector

PROCEDURE

  1. Close MassLynx and the MS console.
  2. Press the EPC reboot switch on the front of the instrument (small red button inside the cover, to the left of the source enclosure).
  3. Wait for the EPC to run through its boot sequence and chime.
  4. Open MassLynx.
  5. Open the Tune page.
  6. Turn on the API gas and place the instrument in Operate mode.

ADDITIONAL INFORMATION

This procedure is often necessary when communications are lost between the instrument and the software.

On rare occasions, nothing may happen when the red reset button is pressed.  In these instances, the instrument may have to be power cycled with the power button.  This will cause the instrument to vent.  To recover follow https://support.waters.com/KB_Inst/M...vo_triple_quad

 

id83496, A-SQ, comms, Q3100MSD, SQD, TQD, TQDIVD

Not able to find a solution? Click here to request help.