Skip to main content
Waters

"Missing Instrument Configuration" error with Xevo TQ-XS - WKB74488

Article number: 74488

SYMPTOMS

  • A "Missing Instrument Configuration" error appears on the MassLynx home page
  • The status light is red

ENVIRONMENT

  • Xevo TQ-XS

CAUSE

An improper reset or a "blip" in the power can cause this issue.

FIX or WORKAROUND

  1. Close MassLynx.
  2. Reset the mass spectrometer.
  3. Open MassLynx and verify that the error no longer appears.

ADDITIONAL INFORMATION

Sometimes the Engineer settings revert to their defaults.

Reload a previously saved Target Registry file.

If a registry file is not available, copy the settings from the experimental file of a sample that was run before this issue arose.

Not able to find a solution? Click here to request help.