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MassLynx status says "Queue is Paused" - WKB68595

Article number: 68595

SYMPTOMS

  • MassLynx status is "Queue is Paused"
  • Instrument status is "Instrument Present"

ENVIRONMENT

  • Xevo TQ-S micro
  • MassLynx 4.2

CAUSE

Communication issue between MassLynx and the EPC

FIX or WORKAROUND

  1. Close MassLynx and the ACQUITY Console.
  2. Push the EPC reset button on the front of the Xevo TQ-S micro.
  3. Wait for the Operate light to go from RED to OFF.

ADDITIONAL INFORMATION

 

id68595, comms, MLYNX, MLYNXV41, SUPMM, XEVOTQSMIC

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