Skip to main content
Waters

No capillary voltage on MS tune page when MS is in operate - WKB64398

Article number: 64398

SYMPTOMS

  • Capillary voltage stays at 0 KV on ES+
  • All other parameters are okay

ENVIRONMENT

  • SQD2
  • Xevo TQD
  • 3100
  • MassLynx

CAUSE

Electronical failure due to a power failure in the lab

FIX or WORKAROUND

  1. Switch on ES- for 10 seconds.
  2. Switch on ES+.

ADDITIONAL INFORMATION

 

id64398, A-SQ, Q3100MSD, SQD2, XEVOTQD, XEVOTQDIVD

Not able to find a solution? Click here to request help.