No flow from fluidics on Xevo/SYNAPT/Vion - WKB50419
Article number: 50419
SYMPTOMS
- No beam from infusion
- With PEEK disconnected from source, no liquid flow is seen when trying to infuse from bottles
- Flow can be seen when infusing wash solution (after purging)
ENVIRONMENT
- Synapt HDMS
- SYNAPT G2
- SYNAPT G2 MS/HDMS
- SYNAPT G2-S MS/HDMS
- SYNAPT G2-Si MS/HDMS
- SYNAPT G2-S
- SYNAPT G2-Si
- Vion IMS QTof
- Xevo QTof
- Xevo G2 QTof
- Xevo G2 Tof
- Xevo G2-S
- Xevo G2-S QTof
- Xevo G2-S Tof
- Xevo G2-XS
- Xevo G2-XS QTof
- Xevo G2-XS Tof
- Xevo TQ MS
- Xevo TQ-S
- Xevo TQ XS
CAUSE
The orange PEEK tubing does not reach down to the bottom of the 30-mL Nalgene fluidics bottle; therefore, air is drawn instead of sample.
FIX or WORKAROUND
- Open the fluidics door.
- Loosen the finger-tight fitting (PEEK on the left is for reference syringe; right is for sample syringe).
- Pull some tubing through above the finger-tight from the instrument interior.
- Feed it down into the bottom of the 30-mL bottle.
- Tighten the finger-tight to lock in place.
- Close the fluidics door.
- Purge fluidics several times if needed, and check flow.
ADDITIONAL INFORMATION
id50419, VION