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Waters

Desolvation heater disconnected error message on Xevo TQ-S - WKB3315

Article number: 3315

SYMPTOMS

  • Changing project generates the error message
  • Desolvation heater disconnected error message

ENVIRONMENT

  • MassLynx 4.1
  • Xevo TQ-S

CAUSE

Communication issue.

FIX or WORKAROUND

  1. Reseat the desolvation heater cable.
  2. Reseat the probe.
  3. Restart system, see How to reboot the electronics of a Xevo TQ MS or Xevo TQ-S.

ADDITIONAL INFORMATION

 


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