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Waters

"Source not fitted" error in UNIFI - WKB3055

Article number: 3055

SYMPTOMS

  • "Source not fitted" error message is displayed in the sidebar
  • Tune page does not update

ENVIRONMENT

  • UNIFI
  • Vion
  • Xevo G2
  • Xevo G2-S
  • Xevo G2-XS

CAUSE

Loss of communications

FIX or WORKAROUND

  1. Go to the drive UNIFI is loaded on > Program Files > Waters > UNIFI > Server > Bin.
  2. Double-click the Waters DHCP server.exe to launch.
  3. Select Server, and then the configuration wizard.
  4. Highlight the Instrument LAN row, which usually has an IP address of 192.168.0.1.
  5. Click Next.
  6. Reboot the PC.

ADDITIONAL INFORMATION

The procedure above has been successfully used to re-establish communications after a failure.

In cases where Antivirus is installed with UNIFI, ensure that the correct directories are excluded.

Not able to find a solution? Click here to request help.