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Waters

MassLynx "Pump Override is Enabled" error message - WKB24516

Article number: 24516

SYMPTOMS

  • "Pump Override is Enabled" appears on the tune page and in console and MassLynx windows

ENVIRONMENT

  • Xevo TQ MS
  • Xevo TQ-S
  • Xevo TQ-XS
  • Synapt HDMS
  • SYNAPT G2
  • SYNAPT G2 MS/HDMS
  • SYNAPT G2-S MS/HDMS
  • SYNAPT G2-Si MS/HDMS
  • SYNAPT G2-S
  • SYNAPT G2-Si
  • Vion IMS QTof
  • Xevo QTof
  • Xevo Tof
  • Xevo G2 QTof
  • Xevo G2 Tof
  • Xevo G2-S
  • Xevo G2-S QTof
  • Xevo G2-S Tof
  • Xevo G2-XS
  • Xevo G2-XS QTof
  • Xevo G2-XS Tof

CAUSE

The pump override switch is in the override position instead of the auto position.

FIX or WORKAROUND

On the back of the instrument, switch the top silver toggle switch to the up position (for Xevo) or the left position (for SYNAPT).

ADDITIONAL INFORMATION

id24516, MALDIG2SI, SYNAPT, SYNAPTMS, SYNG2HD, SYNG2HDMAL, SYNG2MS, SYNG2MSMAL, SYNG2SHD, SYNG2SHDML, SYNG2SIHD, SYNG2SIMS, SYNG2SMS, SYNG2SMSML, XEVOG2QTOF, XEVOG2SQTF, XEVOG2STOF, XEVOG2TOF, XEVOG2XSQT, XEVOG2XSTF, XEVOQTOF, XEVOTQ, XEVOTQA, XEVOTQIVD, XEVOTQS, XEVOTQSIVD, XEVOTQXS, XEVTQSMIVD, XEVTQXSIVD

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