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SYNAPT G2-S message "Fluidics Error, Select Purge to recover" will not clear - WKB24097

Article number: 24097

SYMPTOMS

  • "Fluidics Error, Select Purge to recover"
  • Selecting Purge just brings the error back

ENVIRONMENT

  • SYNAPT G2-S
  • MassLynx

CAUSE

There is an error in the background. MassLynx and the console can report only one error at a time.

FIX or WORKAROUND

  1. Inspect the console log to see if the original error is listed.
  2. Take the appropriate action to resolve that error. 
  3. Purge the fluidics.

ADDITIONAL INFORMATION

If there is no obvious error, try opening and closing the source door, wait a minute or two, and then purge the fluidics. 

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