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Waters

Method events does not work in TQ-S - WKB21632

Article number: 21632

SYMPTOMS

With method events enabled, the tabled events fail to function.

ENVIRONMENT

  • Xevo TQ-S
  • Xevo TQ-XS

CAUSE

Software.

FIX or WORKAROUND

  1. At least 1 MRM must start from minute zero (0.00).
  2. This issue also occurs in the injection run time. An acquisition window must be present at or slightly before the time of the event. In the case of flow diversion to waste, ensure that the switch event starts during a time zone where an acquisition window is active (any MS Scan, MRM, and so on). 

ADDITIONAL INFORMATION

id21632,

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