No ions from Lockspray on Xevo G2-S ToF tune page - WKB21104

SYMPTOMS

• Lockspray shows no ions
• The Lockspray baffle is in the correct position
• The analyte sprayer does generate ions
• Fluidics is delivering Lockspray solution to the Lockspray inlet flange

ENVIRONMENT

• Xevo QToF
• Xevo G2 QToF
• Xevo G2-S ToF
• Xevo G2-XS ToF
• SYNAPT G2-Si

CAUSE

The Lockspray capillary is blocked.

FIX or WORKAROUND

1. Replace the Lockspray capillary.
2. Verify that ions can be seen when infusing Lockspray solution.

ADDITIONAL INFORMATION