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No ions from Lockspray on Xevo G2-S ToF tune page - WKB21104

Article number: 21104

SYMPTOMS

  • Lockspray shows no ions
  • The Lockspray baffle is in the correct position
  • The analyte sprayer does generate ions
  • Fluidics is delivering Lockspray solution to the Lockspray inlet flange

ENVIRONMENT

  • Xevo QToF
  • Xevo G2 QToF
  • Xevo G2-S ToF
  • Xevo G2-XS ToF
  • SYNAPT G2-Si

CAUSE

The Lockspray capillary is blocked.

FIX or WORKAROUND

  1. Replace the Lockspray capillary.
  2. Verify that ions can be seen when infusing Lockspray solution.

ADDITIONAL INFORMATION

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