Weak and or no signal from Lockspray on tune page - WKB21104
Article number: 21104
SYMPTOMS
- Lockspray shows very weak/no signal
- The Lockspray baffle is in the correct position
- The analyte sprayer does generate ions
- Fluidics is delivering Lockspray solution to the Lockspray inlet flange
ENVIRONMENT
- Xevo QToF
- Xevo G2 QToF
- Xevo G2-S ToF
- Xevo G2-XS ToF
- SYNAPT G2-Si
- Vion
CAUSE
The Lockspray capillary is bent or blocked.
FIX or WORKAROUND
- Replace the Lockspray capillary.
- Verify that ions can be seen when infusing Lockspray solution.
ADDITIONAL INFORMATION
This also happens when the LockSpray capillary tip protrudes too far out.
Replace lockspray assembly (700004588) if replacing capillary doesn't resolve.
Probe tip can be adjusted and purging of fluidics is recommended.
id21104, MALDIG2SI, SYNG2SIHD, XEVOG2QTOF, XEVOG2SQTF, XEVOG2STOF, XEVOG2TOF, XEVOG2XSTF