Skip to main content
Waters

SYNAPT G2-Si IMS-Config tab settings are dimmed - WKB209823

Article number: 209823

SYMPTOMS

  • IMS-Config tab settings are dimmed (unavailable)

ENVIRONMENT

  • SYNAPT G2-Si
  • SYNAPT XS
  • MassLynx

CAUSE

The settings are not enabled on the TriWave tab.

FIX or WORKAROUND

  1. Enable Manual Controls for IMS on the TriWave tab.
  2. Enable the necessary sections of the IMS-Config tab.

ADDITIONAL INFORMATION

clipboard_e805a1e680643c998250a66a488d1e53b.png

clipboard_e7135cf195cfde7f03e705a5fe6f02e71.png

id209823, MALDIG2SI, MLYNX, MLYNXV41, SUPMM, SYNG2SIHD

Not able to find a solution? Click here to request help.