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Source heater does not reach setpoint temperature - WKB17222

Article number: 17222

SYMPTOMS

  • The source heater does not heat above a programmed temperature
  • Error message: Source temperature fails to settle
  • Desolvation heater is reaching temperature
  • Source temperature may appear to rise very slowly

ENVIRONMENT

  • Xevo TQD
  • Xevo G2 QTof
  • SQ Detector 2 (SQD2)
  • SYNAPT G2

CAUSE

Faulty cartridge heater

FIX or WORKAROUND

  1. Place the system in standby.
  2. As a safety precaution, turn off the source heater.
  3. Replace the cartridge heater (700004332).

ADDITIONAL INFORMATION

Cartridge heater.PNG

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