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Waters

No instrument control on the Tune page for LCT Premier - WKB16377

Article number: 16377

SYMPTOMS

  • Cannot turn on the API gas
  • Operate mode is inaccessible ("grayed out")
  • Vacuum pumps are on

ENVIRONMENT

  • LCT Premier
  • MassLynx 4.1

CAUSE

Loss of communication

FIX or WORKAROUND

  1. Exit MassLynx.
  2. At the back-right corner of the LCT Premier, flip the electronics breaker off for three seconds (no longer). Flip only the electronics breaker; do not touch the system breaker.
  3. Wait five minutes.
  4. Open MassLynx, and then open the Tune page.
  5. Put the instrument into Operate mode and verify functionality.

ADDITIONAL INFORMATION


id16377, comms, LCTPREMIER, LCTPREMXE, MLYNX, MLYNXV41, SUPMM

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