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Waters

No instrument control on the Tune page for LCT Premier - WKB16377

Article number: 16377

SYMPTOMS

  • Cannot turn on the API gas
  • Operate mode is inaccessible ("grayed out")
  • Vacuum pumps are on

ENVIRONMENT

  • LCT Premier
  • MassLynx 4.1

CAUSE

Loss of communication

FIX or WORKAROUND

  1. Exit MassLynx.
  2. At the back-right corner of the LCT Premier, flip the electronics breaker off for three seconds (no longer). Flip only the electronics breaker; do not touch the system breaker.
  3. Wait five minutes.
  4. Open MassLynx, and then open the Tune page.
  5. Put the instrument into Operate mode and verify functionality.

ADDITIONAL INFORMATION

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