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"microsoft .NET Framework" error, Unhandled exception, when opening the console - WKB1593

Article number: 1593

This article is part of a troubleshooting path. The steps in the path are linked via the line of dots below the article title. If the symptoms below do not precisely match your issue, or if the solution has not fixed the issue, consider starting at the beginning of the path using this link

SYMPTOMS

  • "Microsoft .NET Framework  Unhandled exception has occurred in your application" error message seen when opening console
  • "Object reference not set to an instance of an object"
  • clipboard_e2b3cb93a1403c347967db3ae45ca7ef8.png

ENVIRONMENT

  • ACQUITY LC/MS product line

CAUSE

  • Corrupt ACQUITY instrument drivers

FIX or WORKAROUND

  1. Navigate to C:/programs files X86/waters instruments/settings folder. 
  2. Delete acquitysettings.xml located in Settings folder. 
  3. Clear out Waters DHCP server configuration.
  4. Reboot the system.
  5. Verify that instruments repopulate the Waters DHCP server configuration window.
  6. Verify connectivity and operation of MS console.

ADDITIONAL INFORMATION

 

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