Skip to main content
Waters

"microsoft .NET Framework" error, Unhandled exception, when opening the console - WKB1593

Article number: 1593

SYMPTOMS

  • "Microsoft .NET Framework  Unhandled exception has occurred in your application" error message seen when opening console
  • "Object reference not set to an instance of an object"
  • clipboard_e2b3cb93a1403c347967db3ae45ca7ef8.png

ENVIRONMENT

  • ACQUITY LC/MS product line
  • MassLynx

CAUSE

  • The file acquitysettings.xml is corrupt

FIX or WORKAROUND

  1. Navigate to C:/programs files X86/waters instruments/settings folder. 
  2. Delete acquitysettings.xml located in Settings folder. 
  3. Clear out Waters DHCP server configuration.
  4. Reboot the system.
  5. Verify that instruments repopulate the Waters DHCP server configuration window.
  6. Verify connectivity and operation of MS console.

ADDITIONAL INFORMATION

 

Not able to find a solution? Click here to request help.

  • Was this article helpful?