Xevo TQ and QTof desolvation temperature is stuck at 992 degrees C - WKB15141
Article number: 15141
SYMPTOMS
- The desolvation temperature read-back is incorrect
- The desolvation temperature is stuck at 992 °C
- Source enclosure has been removed
ENVIRONMENT
- Xevo TQ MS
- Xevo G2-XS QTof
- Vion IMS QTof
- UNIFI
- Xevo TQ-XS
- Xevo TQ-S
CAUSE
Unknown
FIX or WORKAROUND
- Reinstall source enclosure and verify all cable connections
- Reboot the electronics.
- Refit the ESI probe.
ADDITIONAL INFORMATION