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Waters

ACQUITY QDa "turbo power low" - WKB15077

Article number: 15077

SYMPTOMS

  • Error message "Turbo power low" in console

ENVIRONMENT

  • ACQUITY QDa Detector

CAUSE

A blockage in the source aperture disk results in less power for vacuum and therefore low turbo power.

FIX or WORKAROUND

Clean the aperture and the ion block if possible; otherwise, exchange the aperture disk assembly.

ADDITIONAL INFORMATION

Part numbers for aperture disk:

This type of error is often related to a "critical readback error: voltage out of range" message in the console. In addition to low turbo power, the critical readback checks can show "impactor voltage" (calibration pin voltage) out of range, often caused by the a blockage in the aperture disk.

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