Source enclosure door will not open on the Xevo G2, Xevo G2-S, Xevo G2-XS, Xevo TQ MS, Xevo TQD, Xevo TQ-S, Xevo TQ-S micro or Xevo TQ-XS - WKB10199
Article number: 10199
SYMPTOMS
- Xevo source enclosure door does not open (stuck in closed position).
ENVIRONMENT
- Xevo TQ MS
- Xevo TQD
- Xevo TQ-S
- Xevo TQ-S micro
- Xevo TQ-XS
- Xevo QTof MS
- Xevo G2-S
- Xevo G2-XS
- Xevo G2 QTof / Tof
CAUSE
Heat and vacuum from the mass spectrometer cause the source enclosure door to stick in the closed position.
FIX or WORKAROUND
Turn on API gas as you try to open the door. The gas helps relieve the negative pressure inside the source enclosure.
Additionally, pushing the front of the source door while pulling handle may help.
ADDITIONAL INFORMATION
id10199, XEVOG2QTOF, XEVOG2SQTF, XEVOG2STOF, XEVOG2TOF, XEVOG2XSQT, XEVOG2XSTF, XEVOTQ, XEVOTQA, XEVOTQD, XEVOTQDIVD, XEVOTQIVD, XEVOTQS, XEVOTQSIVD, XEVOTQSMIC, XEVOTQXS, XEVTQSMIVD, XEVTQXSIVD