Skip to main content
Waters

Xevo G2-XS fails calibration; beam intensities too low - WKB100962

Article number: 100962

SYMPTOMS

  • Calibration failure with a "beam intensity too low" error

ENVIRONMENT

  • Xevo G2-XS

CAUSE

Partial blockage in spray capillary

FIX or WORKAROUND

  1. Replace the capillary.
  2. Ensure that the calibration solution gives appropriate ion intensity.
  3. Run calibration and confirm that it passes.

ADDITIONAL INFORMATION

 

id100962, XEVOG2XSTF

Not able to find a solution? Click here to request help.