- When entering value for cone voltage or desolvation temperature, the value is not accepted
- Can move sliders, but the value does not change
- Cannot pump down
- Xevo TQD
- MassLynx 4.1
Communication issue between the MassLynx PC and the EPC
FIX or WORKAROUND
- Close MassLynx and the ACQUITY MS Console.
- Reboot the MassLynx PC.
- Log in to Windows but do not launch MassLynx.
- Push the reset button on the front of the Xevo TQD.
- Wait for the Operate LED to change from red to off.
- Launch MassLynx.