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Steady red lamp light on 2998 PDA Detector - WKB96344

Article number: 96344

SYMPTOMS

  • Steady red lamp light on 2998 PDA Detector
  • Communication issues
  • Power-cycling does not resolve the issue
  • 2998 PDA Detector is seen in DHCP with CPU2000 Boot Loader 

ENVIRONMENT

  • 2998 Photodiode Array Detector
  • Empower 3 Enterprise
  • ACQUITY UPLC
  • ACQUITY UPLC H-Class
  • ACQUITY UPLC I-Class
  • ACQUITY UPC2

CAUSE

Firmware no longer present due to corruption

FIX or WORKAROUND

Load firmware, via Loader or Autoloader.

ADDITIONAL INFORMATION

 

id96344, 2998, 2998B, 2998SFC, A-10PDA, comms, UPBINARY, UPC2BSM, UPC2CMA, UPC2CNVMGR, UPC2SMFL, UPIBSM, UPIBSM+, UPISMFL, UPISMFL+, UPISMFTIVD, UPISMFTN, UPISMFTN+, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO

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