I can't view the Empower node properties from any computer except the node itself - WKB91657

SYMPTOMS

• Can't view the node properties from another LAC/E and client
• Can view the node properties if on the LAC/E
• Can ping the LAC/E
• DCOM settings are correct
• Removing and adding the LAC/E back to the domain does not solve the issue
• QDa just underwent PM

ENVIRONMENT

• Empower 3 Workgroup
• Empower 3 Enterprise
• ACQUITY QDa Mass Detector 

CAUSE

The WatersService is turned off on the LAC/E.

FIX or WORKAROUND

Turn on the WatersService.

ADDITIONAL INFORMATION

WatersService is turned off on the LAC/E in order to access the tune page of the QDa.