Error 40: Subscribe to data occurred when running GC 7890 - WKB8235
Article number: 8235
SYMPTOMS
- Error 40: "Subscribe to data: the start time specified is beyond the limit of the data buffer"
- Instrument failure in the Message Center
- Able to run on the 7890GC, but cannot view their data in review, no results are found
ENVIRONMENT
- Empower
- Client server environment with Citrix
- Two GC 7890s with Combipal Autosamplers
CAUSE
Unknown.
FIX or WORKAROUND
- Restart LAC/E, 7890 GCs, and combipal autosamplers.
ADDITIONAL INFORMATION
id8235, 7890 GC, 7890 GCDET, 7890BGC, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP