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Error in H-Class FTN: Sample temperature range error 0.0 - WKB7960

Article number: 7960

SYMPTOMS

  • In Empower Run Samples, immediately after a run is started, error "Sample temperature range error 0.0" appears

ENVIRONMENT

  • ACQUITY H-Class FTN
  • Empower 3

CAUSE

The method does not have the FTN listed.

FIX or WORKAROUND

  1. In Empower, create a new instrument method including the FTN. Specify a temperature in the General tab of the FTN (see screen shot below).
  2. Save the method.
  3. Run samples.

ADDITIONAL INFORMATION

 

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