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ACQUITY UPLC Sample Manager error: Failed to Calibrate system volume when calibrating the VDD - WKB79300

Article number: 79300

SYMPTOMS

  • Error "Failed to Calibrate system volume" when characterizing the needle and loop
  • Error "Failed to Calibrate system volume" when calibrating the VDD

ENVIRONMENT

  • ACQUITY UPLC Sample Manager 

CAUSE

Defective injection valve cartridge

FIX or WORKAROUND

  1. Install a new injection valve cartridge (700002765).
  2. Recalibrate VDD.
  3. Characterize needle and loop volumes.

ADDITIONAL INFORMATION

https://support.waters.com/KB_Inst/Chromatography/WKB60416_ACQUITY_UPLC_Sample_Manager_Error_Failed_to_Calibrate_system_volume

id79300, UPBSMIVD, UPIBSMIVD, UPLCCHIVD, UPLCCOLHTR, UPNBINARY, UPSMIVD, UPSMPMGR, UPSMPMGR

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