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ACQUITY UPLC Sample Manager error: Failed to Calibrate system volume when calibrating the VDD - WKB79300

Article number: 79300

SYMPTOMS

  • Error "Failed to Calibrate system volume" when characterizing the needle and loop
  • Error "Failed to Calibrate system volume" when calibrating the VDD

ENVIRONMENT

  • ACQUITY UPLC Sample Manager 

CAUSE

Defective injection valve cartridge

FIX or WORKAROUND

  1. Install a new injection valve cartridge (700002765).
  2. Recalibrate VDD.
  3. Characterize needle and loop volumes.

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