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ACQUITY UPLC Sample Manager error "Failed to Calibrate system volume" - WKB60416

Article number: 60416

SYMPTOMS

  • Error "Failed to Calibrate system volume" when characterizing the needle and loop
  • Error "Failed to Calibrate system volume" when calibrating the VDD

ENVIRONMENT

  • ACQUITY UPLC Sample Manager 

CAUSE

Incorrect sample loop and/or sample syringe installed

FIX or WORKAROUND

  1. Install the correct sample syringe and/or sample loop.
  2. Recalibrate VDD.
  3. Characterize the needle and loop volumes.

ADDITIONAL INFORMATION

 

id60416, UPBINARY, UPLCCHIVD, UPSMPMGR

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