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Waters

QDa does not start when a run is initiated in Empower - WKB7482

Article number: 7482

SYMPTOMS

  • All components start as expected when beginning a run in Empower, but there is no signal from the QDa in the real-time plot
  • The second injection does not start

ENVIRONMENT

  • QDa
  • Empower

CAUSE

The signal connection from the Autosampler is not made.

FIX or WORKAROUND

  1. In some instances, a start signal I/O cable is needed to initiate a run. Connect the signal cable to positions 5 and 6 on the rear-panel terminal strip.

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ADDITIONAL INFORMATION

For more information, see the ACQUITY QDa Overview and Maintenance Guide (715003956).

EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, QDA, SUP

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