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Instrument Failure in the Empower Run Samples window. - WKB73632

Article number: 73632

SYMPTOMS

Instrument Failure in the Empower Run Samples window.

ENVIRONMENT

  • Empower 2
  • Empower 3

CAUSE

Unknown.

FIX or WORKAROUND

  1. Restart the controlling node and the instruments.
  2. See KCS article WKB9476 for the correct restart order.

ADDITIONAL INFORMATION

 

id73632, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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