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ACQUITY UPLC Sample Manager error "Air sensor calibration h/w fault" - WKB65493

Article number: 65493

SYMPTOMS

  • Error "Air sensor calibration h/w fault" when characterizing the needle and loop
  • Error "Air sensor calibration h/w fault" when calibrating the VDD

ENVIRONMENT

  • ACQUITY Sample Manager

CAUSE

Faulty Volume Detection Device (VDD)

FIX or WORKAROUND

  1. Replace the Volume Detection Device with Part Number 700002867.
  2. Recalibrate the VDD.
  3. Characterize needle and loop volumes.

ADDITIONAL INFORMATION

 

id65493, UPBSMIVD, UPIBSMIVD, UPLCCHIVD, UPLCCOLHTR, UPNBINARY, UPSMIVD, UPSMPMGR, UPSMPMGR

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