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No peaks detected during injection on ACQUITY UPLC - WKB63507

Article number: 63507

SYMPTOMS

  • No peaks detected during injection
  • Syringe leak test fails

ENVIRONMENT

  • ACQUITY UPLC SM-FTN
  • ACQUITY UPLC SM-FL

CAUSE

The sample syringe is not drawing properly because it was not primed well enough.

FIX or WORKAROUND

  1. Open the ACQUITY Console and select the FTN.
  2. Go to Control > Prime.
  3. Select at least 15 cycles for the sample syringe.

ADDITIONAL INFORMATION


id63507, A-30SM, UPIBSM, UPIBSM+, UPISMFL, UPISMFL+, UPISMFTIVD, UPISMFTN, UPISMFTN, UPISMFTN+, UPPFTN, UPSMFTN, UPSMFTN+

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