System overpressure error - WKB60378
Article number: 60378
SYMPTOMS
- System overpressure error is triggered even at very low flow rate
- System pressure is normal when the column is replaced by a union
ENVIRONMENT
- Alliance HPLC System
- 2695 Separations Module
- 2695D Dissolution Separations Module
- 2795 Separations Module
- ACQUITY UPLC Binary Solvent Manager
- ACQUITY UPLC H-Class Binary Solvent Manager
- ACQUITY UPLC H-Class Quaternary Solvent Manager
- ACQUITY UPLC I-Class Binary Solvent Manager
- ACQUITY UPLC I-Class PLUS Binary Solvent Manager
- ACQUITY UPLC Columns
CAUSE
The column and/or pre-filter/guard column is either partially or completely clogged.
FIX or WORKAROUND
Replace the pre-filter/guard and/or column.
ADDITIONAL INFORMATION
id60378, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, A-10SSM, A-30SDM, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB, UPAQSM, UPBINARY, UPBSM+, UPBSMIVD, UPIBSM, UPIBSM, UPIBSM+, UPIBSM+, UPIBSMIVD, UPISMFL, UPISMFL+, UPISMFTIVD, UPISMFTN, UPISMFTN+, UPLCCOLHTR, UPNBINARY, UPPBSM, UPPQSM, UPQSM, UPQSM, UPQSM+, UPQSM+, UPQSMBIO, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO, UPSMIVD, UPSMPMGR