System overpressure error - WKB60378
Article number: 60378
SYMPTOMS
- System overpressure error is triggered even at very low flow rate
- System pressure is normal when the column is replaced by a union
ENVIRONMENT
- Alliance HPLC System
- 2695 Separations Module
- 2695D Dissolution Separations Module
- 2795 Separations Module
- ACQUITY UPLC Binary Solvent Manager
- ACQUITY UPLC H-Class Binary Solvent Manager
- ACQUITY UPLC H-Class Quaternary Solvent Manager
- ACQUITY UPLC I-Class Binary Solvent Manager
- ACQUITY UPLC I-Class PLUS Binary Solvent Manager
- ACQUITY UPLC Columns
CAUSE
The column and/or pre-filter/guard column is either partially or completely clogged.
FIX or WORKAROUND
Replace the pre-filter/guard and/or column.
ADDITIONAL INFORMATION
id60378, A-30SDM, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB, UPAQSM, UPBINARY, UPBINARY, UPBSM+, UPIBSM, UPIBSM, UPIBSM+, UPIBSM+, UPISMFL, UPISMFL+, UPISMFTIVD, UPISMFTN, UPISMFTN+, UPPBSM, UPPQSM, UPQSM, UPQSM, UPQSM+, UPQSM+, UPQSMBIO, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO