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ACQUITY UPLC Solvent Manager primary pump head is not priming properly - WKB60372

Article number: 60372

SYMPTOMS

  • UPLC solvent manager doesn't prime properly and produces irregular pressure traces for both the primary and accumulator pump heads
  • Changing of mobile phase doesn't resolve the issue

ENVIRONMENT

  • ACQUITY UPLC Solvent Managers with I2V check valves

CAUSE

I2V check valve not performing as expected causing the accumulator to not prime either.

FIX or WORKAROUND

  1. Replace I2V check valve:
    1. QSM/BSM - 700005165 (1 pk) , 700003563 (2 pk)
    2. QSM Bio - 700005414
    3. ISM (APC) - 700005272 

ADDITIONAL INFORMATION

 

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