2777 Sample Manager random head communication errors - WKB58298
Article number: 58298
SYMPTOMS
- Error: Head communication error. Intermittent error seen on 2777 handheld controller that pauses the MassLynx queue.
ENVIRONMENT
- 2777 Sample Manager
- MassLynx
CAUSE
- Communication failure with handheld controller
FIX or WORKAROUND
- power off 2777
- unplug handheld controller
- plug controller cable back in
- power on 2777
ADDITIONAL INFORMATION
id58298, 2777, 2777C, 2777IVD, comms, MLYNX, MLYNXV41, SUPMM