OBJECTIVE or GOAL
Determine if a communications issue is software-related or hardware (BusLAC/E card)-related.
- PCI/PCI-e slot based BusLAC/E computers only
- All Millennium
- Empower 2
- Empower 3
- Remove the computer cover so you can see the BusLAC/E card and all LED lights.
- Note the series of eight LED lights, numbered left to right, on the top of the board.
- When a system is settled and booted, all LEDs except #8 should be ON.
- If any other LED if off, the BusLAC/E card is bad and needs to be replaced.
If there is an extra working BusLAC/E card with same part number, another option to see if it is the card is to swap them.
The suggested steps are as follows:
1. Reboot the system
2. Power down and unplug the system
3. Remove the existing busLAC/E; do not install the PCI busLAC/E at this time
4. Power up the system
5. Remove the existing busLAC/E driver using Control Panel/Device Manager
6. Run the PCI busLAC/E Driver Installation Utility
7. Power down and unplug the system
8. Install the PCI busLAC/E; secure the board in the PC before attaching external IEEE and serial cables
9. Boot up the computer
10. Verify that the PCI busLAC/E driver loaded without conflicts/Resolve any conflicts (WKB4389)
11. Verify that the PCI busLAC/E will boot
Note: The card installs into a PCI slot on the motherboard. The other end of the card extends out of the case of the pc about 1/2 an inch. That extension has the IEEE connector on it