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Error on Alliance 2695: Column temp HW fault (7) - WKB49335

Article number: 49335

SYMPTOMS

  • Error "Column temp HW fault (7)" on the Alliance 2695 front panel when running as standalone with column heater

ENVIRONMENT

  • Alliance HPLC system
  • 2695 Separations Module
  • 2695D Dissolution Separations Module
  • 2795 Separations Module
  • Alliance Series column heater
  • Alliance Series column heater/cooler

CAUSE

Cable is not seated. 

FIX or WORKAROUND

  1. Power-off the 2695 and the column heater.
  2. Reseat the cable between the 2695 and the column heater.
  3. Power-on the 2695 and the column heater.

ADDITIONAL INFORMATION

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