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Error: "Sample Fluidics High Pressure Limit (value)" on ACQUITY Sample Managers - WKB3786

Article number: 3786
This article is a portion of a Troubleshooting Path.  To begin troubleshooting this issue, please select the link below.
Fix Sample Fluidics High Pressure Limit Error
A troubleshooting path for the Sample Fluidics High Pressure Limit Error
Pages: 5

SYMPTOMS

  • Error: "Sample Fluidics High Pressure Limit (value)"

ENVIRONMENT

  • ACQUITY H-Class
  • H-Class-FTN
  • Sample Manager-FTN
  • ACQUITY UPLC I-Class PLUS
  • ACQUITY Console
  • ACQUITY Sample Manager

CAUSE

Error occurs when pressure exceeds 210 psi in the low-pressure fluidics path.

FIX or WORKAROUND

  1. Loosen the finger-tight fittings on the inject valve at ports 2 and 3.
  2. Reset the SM-FTN using the console.
  3. Prime the wash and purge solvents.
  4. Wash the needle.
  5. Retighten the fittings.
  6. Repeat the prime.
  7. Start flow slowly, increasing to the initial conditions, and allow pressure to stabilize.
  8. Characterize the needle seal.

ADDITIONAL INFORMATION

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