- ALS Error 302 appears in Empower Message Center when trying to make an injection
- Injection does not occur
- Empower 3 FR3 Workstation
- 7890 ICS v2.5
- 7693 Injector tower
Vial holder is not correctly seated resulting in no movement of the robotic arm. There are plate sensors on the 7693 that must be aligned correctly.
FIX or WORKAROUND
Properly reseat vial holder and snap into place.