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Waters

Seal wash does not prime in ACQUITY UPLC H-Class system - WKB3510

Article number: 3510

SYMPTOMS

  • Seal-wash prime is initiated
  • The seal-wash pump comes on and the normal clicking sound is heard, but no flow moves through the seal-wash tubing

ENVIRONMENT

  • ACQUITY UPLC H-Class system

CAUSE

The seal-wash line is completely dry.

FIX or WORKAROUND

  1. Start the seal wash prime.
  2. Disconnect the seal-wash tubing from the right side of the accumulator pump head.
  3. Use a syringe to GENTLY draw seal wash through the seal-wash pump until the pump is primed.
  4. Reconnect the tubing and prime until fluid reaches the seal-wash waste.

ADDITIONAL INFORMATION

 


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