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"Leak detected" error with ACQUITY UPLC Column Heater - WKB3416

Article number: 3416

SYMPTOMS

  • Leak detected error in the ACQUITY console

ENVIRONMENT

  • ACQUITY UPLC Column Heater
  • ACQUITY UPLC H-Class
  • ACQUITY UPLC H-Class Bio
  • ACQUITY UPLC I-Class
  • ACQUITY UPLC H-Class PLUS
  • ACQUITY UPLC H-Class PLUS Bio
  • ACQUITY UPLC I-Class PLUS
  • ACQUITY UPLC Sample Manager - Flow Through Needle PLUS (SM-FTN PLUS)

CAUSE

Leak is detected in the column compartment. 

FIX or WORKAROUND

  1. Connection from active pre-heater to column is not properly connected.
  2. Inspect for fluid at the leak sensor; clean if necessary.
  3. Reset the sample manager.
  4. If leak persists, replace the column and active pre-heater. 

ADDITIONAL INFORMATION

 

id3416, UPBINARY, UPIBSM, UPIBSM+, UPISMFL, UPISMFL+, UPISMFTIVD, UPISMFTN, UPISMFTN+, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO, UPSMPMGR

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