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Low response/signal with ACQUITY TUV or PDA - WKB31878

Article number: 31878

SYMPTOMS

  • Low response/signal 
  • Lamp is new
  • No leaks detected

ENVIRONMENT

  • ACQUITY UPLC Tunable UV Detector (TUV)
  • ACQUITY UPLC PDA Detector
  • ACQUITY UPLC PDA eλ Detector
  • ACQUITY UPLC FLR Detector
  • ACQUITY UPLC
  • Arc HPLC System
  • ACQUITY ARC

CAUSE

  • Dirty flow cell

FIX or WORKAROUND

  1. Clean the flow cell (refer to Controlling Contamination in LC/MS Systems - Best Practices) or see How to clean the LC flow path? - WKB85249
  2. If cleaning does not improve the issue, replace the flow cell.
  3. Prime the sample manager thoroughly and run leak tests.

ADDITIONAL INFORMATION

 

id31878, 2998, 2998B, 2998SFC, A-10PDA, A-30FL, A-30PDA, A-30UV, UPAPDA, UPAQSM, UPARBQSM, UPARBSMFTN, UPARCH30, UPARHQSM, UPARPTUV, UPARQSM, UPARSMFTN, UPBINARY, UPC2PDA, UPFLRARC, UPFLRDET, UPIBSM, UPIBSM+, UPISMFL, UPISMFL+, UPISMFTIVD, UPISMFTN, UPISMFTN+, UPPDA, UPPDAARC, UPPDAARCB, UPPDAARCB, UPPDA-E, UPPDA-L, UPPDALTC, UPPDATC, UPPFLR, UPPPDA, UPPTUV, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO, UPTUV, UPTUVARC, UPTUVARCB, UPTUV-E, UPTUVTC

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