BSM "Not Connected" - WKB31602
Article number: 31602
SYMPTOMS
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In the console for the BSM, in the square called "Conditions", the pressure is fixed at 15000 psi; A1 says 10000%; Vent valve: Vent and degasser 0.00 psi; BSM Total volume pumped 0.000 L
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No readbacks in the Additional status square in the Inlet window; sometimes it says "Not Connected" in this square
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Not possible to enter a max. pressure value higher than 15000 in the inlet method
ENVIRONMENT
- ACQUITY UPLC I-Class BSM
- ACQUITY Driver 2018, SR1 (ICOP 1.71)
CAUSE
Corrupt ACQUITY driver
FIX or WORKAROUND
Uninstall the driver for the ACQUITY BSM, and then reinstall the same version.
ADDITIONAL INFORMATION
id31602, UPBINARY, UPBSM+, UPIBSM, UPIBSM, UPIBSM+, UPIBSM+, UPISMFL, UPISMFL+, UPISMFTIVD, UPISMFTN, UPISMFTN+, UPPBSM