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Agilent 6890 GC with G1888 Headspace doesn't make second injection using Empower - WKB2996

Article number: 2996

SYMPTOMS

  • No communication with Empower
  • LAN PCB is not enabled (only 1 green LED, no orange LED)
  • Instrument previously worked correctly

ENVIRONMENT

  • Empower
  • Agilent 6890 GC
  • G1888 Headspace

CAUSE

RS232 is enabled

FIX or WORKAROUND

  1. On the G1888 Headspace front panel, go to Menu > Advanced > Enable RS232, and select No.

  2. Reboot the GC, the headspace, and then the LAC/E.

ADDITIONAL INFORMATION

id2996, 6890A/+GC, 6890N GC, comms, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, HEADSPACE, SUP

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